Appreciative Inquiry

Empathetic communication is vital for fostering a positive and collaborative environment within library teams and in interactions with patrons. Appreciative Inquiry (AI) is a strengths-based framework that empowers individuals and organizations to identify and build on what works well, cultivating empathy, creativity, and constructive dialogue. In this interactive session, participants will learn how Appreciative Inquiry can transform everyday communication, strengthen workplace relationships, and support a culture of affirmation and growth. Participants will explore the principles and process of AI, engage in guided activities, and develop strategies to apply AI for empathetic interactions both within their teams and when serving the university community.

Presenter bio:  Tina is an organizational development consultant and educator with the department of Organizational Learning here at U-M. She works with leadership and employees to manage change, improve effectiveness, optimize business processes, and foster a desired culture. She also develops and implements professional development curriculum and courses for all U-M faculty and staff. In her spare time, Tina enjoys learning about new things, doing jigsaw puzzles, and spending time with friends and family, including her two cats, Bubbles and Bonkers, and her granddog, Nugget. 

If you intend to attend remotely, your registration confirmation email will include the Zoom link.